FAQs

Is LOOK25 suitable for all skin types?

Yes, LOOK25 is formulated to provide luxurious benefits for all skin types, from dry to oily and sensitive skin. One of the benefits of LOOK25 is the natural ingredients and the solutions HydrOxi Clear Technology provides to all skin types.

How many uses can I get out of my LOOK25 Skincare device ?

The LOOK25 Skincare Device is fully rechargeable and designed for long-term use. Each device is crafted for durability and performance and is backed by a 1-year warranty for added confidence and peace of mind.

To keep your LOOK25 performing at its best and ensure hygienic use, follow these steps:

Turn off & unplug your device before cleaning.

Wipe the exterior with a soft cloth.

Clean the reservoir:

Empty any leftover HydroLux serum.

Fill the reservoir halfway with 3% hydrogen peroxide.

Run the device for 45 seconds, then let it sit for 10 minutes.

Repeat the process a second time for another 45 seconds.

⚠️ Important: Never mist onto your skin while cleaning. Always aim into the air or away from people.

Empty the reservoir completely.

Rinse thoroughly with distilled water and run the device for 45 seconds to flush.

Dry by leaving the cap open until fully air-dried.

How often should I clean it?

For personal use: every 1–2 weeks.

For professional/spa use: after each client.

⚠️ Do not use bleach, strong alcohol, or tap water (to avoid damage or mineral buildup).

Rinse thoroughly with distilled water and run the device for 45 seconds to flush.

Dry by leaving the cap open until fully air-dried.

How often should I clean it?

For personal use: every 1–2 weeks or or whenever the vapor feels weaker than normal.

For professional/spa use: after each client.

⚠️ Do not use bleach, strong alcohol, or tap water (to avoid damage or mineral buildup).

On which parts of my body can I use LOOK25?

LOOK25 can be used on your face, neck, hands, décolletage and on any other body area including arms and legs. Use it anywhere you want deep hydration, soothing, brightness or rejuvenation.

Can I use LOOK25 on sensitive or reactive skin?

Yes. The technology is gentle and designed to soothe and hydrate even delicate or reactive skin.

Can I use LOOK25 after aesthetic treatments laser facials microneedling etc?

Yes. LOOK25 can help calm and hydrate the skin during recovery. Always follow your provider’s aftercare instructions.

Frequency and Routine

How often should I use LOOK25?

Use twice daily in the morning and evening for best results. This applies to both facial and body use.

Can LOOK25 replace my current skincare routine?

Yes. LOOK25 simplifies skincare and can replace multiple serums and creams by delivering deep hydration and skin renewal in one step.

Can LOOK25 be used with makeup?

Yes. LOOK25 can be used before and after makeup. Before makeup it preps and hydrates the skin for a smoother application. After makeup it helps set the look enhances radiance and keeps makeup lasting longer without disrupting your foundation or powders.

Liquids and Compatibility

What type of water or liquids can I use in my LOOK25 device?

Only use distilled water or HydroLux Liquid Serum. Tap water or mineral water can damage the device or reduce performance.

Can I mix other serums or liquids inside the device?

No. Only HydroLux Liquid Serum and distilled water are compatible.

Cleaning and Maintenance

How often should I clean my LOOK25 device?

Clean every two to three weeks or sooner if vapor output decreases.

How do I clean the device properly?

Turn off and unplug the device.

Wipe the exterior with a soft cloth.

Empty leftover liquid.

Fill halfway with 3 percent hydrogen peroxide run for 45 seconds let sit for 10 minutes then run for another 45 seconds.

Rinse with distilled water and run again to flush.

Let air dry with the cap open.

Why is the vapor weak?

This usually means the device needs cleaning. Follow the full cleaning steps.

Results and Expectations

What benefits can I expect on the body not just the face?

LOOK25 helps deeply hydrate brighten and smooth the skin anywhere on the body. Regular use may improve texture dryness dullness and the appearance of uneven tone.

How long until I see results?

Many users see an improvement in hydration and glow within days and more visible texture and radiance benefits with consistent daily use over several weeks.

How does LOOK25 help my skincare products absorb better?

LOOK25 prepares the skin by delivering hydrogen and oxygen that deeply hydrate the surface. When the skin is properly hydrated, it becomes more receptive and allows your serums and creams to absorb more effectively instead of staying on top of the skin.