Privacy Policy

LOOK25 LLC (“us”, “we”, or “our”) operates the www.LOOK25.com website (our “Website”). LOOK25 takes your privacy very seriously and is committed to protecting it through compliance with this policy. This page informs you of our policies regarding the collection, protection, use, maintenance, and disclosure of personal data when you access and use our Website www.LOOK25.com, and the choices you have associated with that data. This policy applies to information collected:

  • On this Website
  • In email, text messages, and other electronic messages between you and this Website
  • In phone conversations and customer support.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by LOOK25 or any third party (including our affiliates and subsidiaries);
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

To fully understand our policies and practices, please read this policy carefully. If you do not agree with our practices and policies, it is your choice not to use our Website. By using our Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.LOOK25.com.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Your continued use of this site after adjustments stand as acceptance of those changes, so please check the policy frequently for updates. The last time this policy was modified will be stated at the bottom of this page.

Minors

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. The Website is not intended for individuals under the age of 18.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Website for you.

When We Collect Information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, time zones, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners.

Types of Data We May Collect:

Personal Data While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone (Telephone) number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Any other identifier from which you may be contacted online or offline (“Personal Information”)
  • Information about you but does not personally identify you specifically.

Information You May Provide Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service (including our newsletter), making orders for products, posting material, or requesting further services.
  • Records and copies of your correspondence (including email addresses) if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website or through third-party service providers and the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your search queries on the Website.
  • User Contributions: You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties. Your User Contributions are posted and transmitted to others at your own risk.

Usage Data

We may also collect information on how our Website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies such as log files and web beacons to track the activity on our Website and hold certain information.

  • Cookies: These are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
  • Web beacons: Tags and scripts are used to collect and track information and improve and analyze our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of Cookies we may use:

  • Session Cookies: We use Session Cookies to operate our service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

Use of Data

LOOK25 uses the collected data for various purposes:

  • To provide and maintain our Website
  • To notify you about changes to our Website or any products or services we offer through it
  • To fulfill orders placed through use of our Website including payment processing, shipping arrangements, and providing you with confirmations and invoices
  • To allow you to participate in interactive features of our Website when you choose to do so
  • To provide customer care and support
  • To carry out our obligations and enforce our rights arising from any contracts entered between you and LOOK25
  • To monitor usage of our Website
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose with your consent

Sharing Your Personal Information

We may share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.